Solution Overview
This solution helps buffer incoming user requests to your website during large bursts of traffic. It creates a cloud infrastructure designed to temporarily offload incoming traffic to your website, and it provides options to customize and integrate a virtual waiting room. The waiting room acts as a holding area for visitors to your website and allows traffic to pass through when there is enough capacity.
Examples of large-scale events that could produce a surge in website traffic include:
- Start of sale for concert or sporting event tickets
- Fire sale or other large retail sale, such as Black Friday
- New product launch with broad marketing announcements
- Exam access and class attendance for online testing and lessons
- Release of medical appointment slots
- Launch of a new direct-to-customer service that requires account creation and payments
Solution Benefits
Users are assigned a queue number when they enter the waiting room. They maintain their position in the queue and only leave the waiting room to enter the target site when it’s their turn.
The solution can control traffic for large-scale events. Traffic spikes won’t overwhelm your systems; keeping your website up and running for your customers.
The solution generates signed, time-limited JSON web tokens (JWTs), which allow the downstream system’s APIs to validate users have successfully gone through the waiting room before processing any requests.
The solution’s OpenID adapter provides a set of OIDC-compatible APIs that can be used with existing web hosting software that support OIDC identity providers.
The solution provides a sample waiting room website to demonstrate a minimal end-to-end waiting room solution for customization.
Solution Architecture
